OKX INC. — California Digital Financial Asset Disclosures
OKX INC. — California Digital Financial Asset Disclosures
Last Updated: June 30, 2026
The following disclosures apply to all digital financial asset transactions conducted through OKX INC. Please read carefully before transacting.
Full Fee Schedule
OKX INC. charges fees for digital financial asset transactions as set forth in our fee schedule. Transaction-specific fees are displayed on-screen at the time of each transaction. The full fee schedule, including calculation methodology and timing, is available here.
Insurance
OKX INC. does not maintain private insurance coverage for customer digital financial asset holdings.
Irrevocability
Transactions processed through OKX INC. are generally irreversible once submitted. There are currently no exceptions to the irrevocability of transactions processed through OKX INC.
Unauthorized, Mistaken, or Accidental Transfers
If you believe an unauthorized, mistaken, or accidental transfer has occurred, please take the following steps:
How to Report: Call 1-888-401-2155, Monday–Friday, 8am-6pm PT (excluding federal holidays), or submit an inquiry via support.usa@okx.com.
Update Contact Info: You may update your contact information at any time via Account Settings or by contacting customer support.
Stop Payment / Revoke Authorization
You cannot stop the payment of a preauthorized transfer of virtual currencies and other digital assets once submitted. For full details, see our Terms of Service.
Right to Receipt / Proof of Transaction
You have the right to receive a receipt, trade ticket, or other confirmation record for each transaction. Confirmations are provided automatically at the conclusion of each transaction and are accessible at any time through your account transaction history.
Advance Notice of Changes (14-Day)
OKX INC. will provide at least 14 days' prior notice before implementing changes to our fee schedule or other material terms affecting your account. Notice will be provided via email and in-app notification. Continued use of OKX INC. services after the effective date of any change constitutes acceptance of the updated terms.
Service Outages
For information regarding service outages that have occurred, please see our OKX Status Log.