FAQ
Account management and security
- How do I whitelist OKX Emails?Published on 26 Nov 2024Updated on 5 Aug 202683
- How do I download my account statements?Published on 6 Nov 2024Updated on 5 Aug 20264
- How do I download my account statements?Published on 6 Nov 2024Updated on 5 Aug 2026136
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 5 Aug 2026268
- How do I freeze my account? (app)Published on 11 July 2024Updated on 5 Aug 20267
- How do I register an account on OKX?Published on 23 May 2024Updated on 4 Aug 20262
- What should I do if my phone number/email address/authenticator app is unavailable?Published on 15 Sept 2023Updated on 5 Aug 20266,516
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 5 Aug 20264,526
- How do I change my phone number?Published on 7 Sept 2023Updated on 5 Aug 202615,111
- How do I change my email?Published on 6 Sept 2023Updated on 5 Aug 20264,325
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 5 Aug 202614,159
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 5 Aug 202616,920
- What is sub-account?Published on 22 Aug 2023Updated on 5 Aug 20261,894
- How do I close my account? (web)Published on 22 Aug 2023Updated on 5 Aug 2026475
- How do I close my account? (app)Published on 22 Aug 2023Updated on 5 Aug 2026911
Showing 16-30 of 44 articles