What type of purchases can't I make with my OKX Card?

Published on 27 Jan 2026Updated on 30 July 20263 min read

For OKX Pay and OKX Card, read the applicable PDS, FSG, TMD, and Cashback Reward Program Terms available here or by contacting OKX Help Centre. You should read these documents in full before making any decision about these products.

Some types of transactions aren't supported under the OKX Card usage policy. If you attempt to make a payment in the categories below, the transaction will be automatically rejected. This works as intended.

These restrictions are applied to comply with applicable laws, card network rules, and Bano Pty Ltd’s risk management policies. The categories below are based on Merchant Category Codes (MCCs) assigned by the card network - in some cases, a merchant’s assigned MCC may not precisely reflect the nature of your intended purchase, which may result in a legitimate transaction being declined.

MCC

Category

Description

4829

Wire Transfer

Money transfer agencies eg Western Union, MoneyGram kiosks

6010

Manual Cash Disbursements at Financial Institutions

Bank teller cash withdrawals

6050

Quasi Cash at Financial Institutions

Purchasing money orders at a bank

6051

Quasi Cash at Merchants

Buying casino chips or prepaid cards at a store

6054

Crypto Exchanges

Crypto purchase

6211

Securities / Forex and CFD Brokers

Stock purchase

6536

MoneySend – Within Same Country

Domestic P2P transfers via card network

6537

MoneySend – Cross Border

International P2P transfers via card network

6538

MoneySend Funding

Loading funds into a digital wallet via card

9223

Bail and Bond Payments

Paying a bail bondsman

9311

Tax Payments

Paying IRS or ATO tax bills by card

7995

Betting and Gambling

Casino & gambling

9406

Government Lotteries

National lottery ticket purchases abroad

7273

Dating and Escort Services

Adult dating platforms, escort agencies

5967

Direct Marketing – Inbound Teleservices

Premium-rate phone line subscriptions

6012

Financial Institution Merchandise & Services

Loan repayments, credit card bill payments

7993

Video Amusement Game Supplies

Arcade token machines, gaming credit top-ups

6532

PSP Money Transfer – Member FI

Payment processor sending funds on behalf of a bank

6533

PSP Money Transfer – Merchant

Payment processor sending funds on behalf of a merchant

6540

POI Funding (excl. MoneySend)

Loading prepaid cards at a point-of-sale terminal

5094

Precious Stones / Metals / Watches and Jewellery (Wholesale)

Wholesale diamond or gold bullion dealers

5944

Jewellery / Watch and Silverware Stores (Retail)

Jewellery shops

5933

Pawn Shops

Cash Converters, local pawn brokers

Note: Automated Teller Machine (ATM) withdrawals aren't supported by the OKX Card.

Complaints and dispute resolution: If you have a complaint about your OKX Card or OKX Pay, contact OKX Help Centre at www.okx.com/en-au. OKX Help Centre handles complaints on behalf of Bano Pty Ltd (the product issuer and AFSL holder)(AFCA Member Number 78414). If your complaint is not resolved to your satisfaction, you may escalate it to the Australian Financial Complaints Authority (AFCA) at www.afca.org.au or by calling 1800 931 678. For full details of OKX's complaints handling process, refer to the PDS.