What type of purchases can't I make with my OKX Card?
For OKX Pay and OKX Card, read the applicable PDS, FSG, TMD, and Cashback Reward Program Terms available here or by contacting OKX Help Centre. You should read these documents in full before making any decision about these products.
Some types of transactions aren't supported under the OKX Card usage policy. If you attempt to make a payment in the categories below, the transaction will be automatically rejected. This works as intended.
These restrictions are applied to comply with applicable laws, card network rules, and Bano Pty Ltd’s risk management policies. The categories below are based on Merchant Category Codes (MCCs) assigned by the card network - in some cases, a merchant’s assigned MCC may not precisely reflect the nature of your intended purchase, which may result in a legitimate transaction being declined.
MCC | Category | Description |
|---|---|---|
4829 | Wire Transfer | Money transfer agencies eg Western Union, MoneyGram kiosks |
6010 | Manual Cash Disbursements at Financial Institutions | Bank teller cash withdrawals |
6050 | Quasi Cash at Financial Institutions | Purchasing money orders at a bank |
6051 | Quasi Cash at Merchants | Buying casino chips or prepaid cards at a store |
6054 | Crypto Exchanges | Crypto purchase |
6211 | Securities / Forex and CFD Brokers | Stock purchase |
6536 | MoneySend – Within Same Country | Domestic P2P transfers via card network |
6537 | MoneySend – Cross Border | International P2P transfers via card network |
6538 | MoneySend Funding | Loading funds into a digital wallet via card |
9223 | Bail and Bond Payments | Paying a bail bondsman |
9311 | Tax Payments | Paying IRS or ATO tax bills by card |
7995 | Betting and Gambling | Casino & gambling |
9406 | Government Lotteries | National lottery ticket purchases abroad |
7273 | Dating and Escort Services | Adult dating platforms, escort agencies |
5967 | Direct Marketing – Inbound Teleservices | Premium-rate phone line subscriptions |
6012 | Financial Institution Merchandise & Services | Loan repayments, credit card bill payments |
7993 | Video Amusement Game Supplies | Arcade token machines, gaming credit top-ups |
6532 | PSP Money Transfer – Member FI | Payment processor sending funds on behalf of a bank |
6533 | PSP Money Transfer – Merchant | Payment processor sending funds on behalf of a merchant |
6540 | POI Funding (excl. MoneySend) | Loading prepaid cards at a point-of-sale terminal |
5094 | Precious Stones / Metals / Watches and Jewellery (Wholesale) | Wholesale diamond or gold bullion dealers |
5944 | Jewellery / Watch and Silverware Stores (Retail) | Jewellery shops |
5933 | Pawn Shops | Cash Converters, local pawn brokers |
Note: Automated Teller Machine (ATM) withdrawals aren't supported by the OKX Card.
Complaints and dispute resolution: If you have a complaint about your OKX Card or OKX Pay, contact OKX Help Centre at www.okx.com/en-au. OKX Help Centre handles complaints on behalf of Bano Pty Ltd (the product issuer and AFSL holder)(AFCA Member Number 78414). If your complaint is not resolved to your satisfaction, you may escalate it to the Australian Financial Complaints Authority (AFCA) at www.afca.org.au or by calling 1800 931 678. For full details of OKX's complaints handling process, refer to the PDS.