FAQ
Account management and security
- How do I download my account statements?Published on Nov 6, 2024Updated on Jun 17, 20263
- How do I register an account on OKX?Published on May 23, 2024Updated on May 29, 202628,141
- What should I do if my phone number/email address/authenticator app is unavailable?Published on Sep 15, 2023Updated on Jun 20, 20266,374
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 29, 20264,446
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 2, 202614,873
- How do I change my email?Published on Sep 6, 2023Updated on May 29, 20264,229
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Jun 17, 202614,013
- How do I link an authenticator app?Published on Aug 29, 2023Updated on May 29, 202616,568
- How do I close my account? (web)Published on Aug 22, 2023Updated on Jun 20, 2026468
- How do I close my account? (app)Published on Aug 22, 2023Updated on Jun 20, 2026900
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on May 29, 2026406
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Jun 18, 2026371
- My mobile phone isn't working, what should I do?Published on Aug 22, 2023Updated on May 29, 2026468
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Jun 15, 2026396
- How do I migrate my email address or phone number to another account? (app)Published on Aug 22, 2023Updated on May 29, 2026596
Showing 16-30 of 38 articles