FAQ
Account management and security
- How do I reset Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 29 May 20266,305
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 29 May 20264,412
- How do I change my phone number?Published on 7 Sept 2023Updated on 29 May 20266
- How do I change my phone number?Published on 7 Sept 2023Updated on 29 May 202614,703
- How do I update my email?Published on 6 Sept 2023Updated on 29 May 20263
- How do I change my email?Published on 6 Sept 2023Updated on 29 May 20264,170
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 29 May 202613,949
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 29 May 202616,415
- What is sub-account?Published on 22 Aug 2023Updated on 29 May 20261,855
- How do I close my account? (web)Published on 22 Aug 2023Updated on 29 May 2026463
- How do I close my account? (app)Published on 22 Aug 2023Updated on 29 May 2026898
- How do I close my account? (app)Published on 22 Aug 2023Updated on 28 Apr 20268
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026405
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 29 May 2026371
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 29 May 2026393