Terms and Conditions for EEA AI Trading Assistant Service

Publicerad den 10 mars 2026

1. Overview

  • The EEA AI Trading Assistant ( the "Assistant" or the "Service") is provided to you ("you" or "Customer") by OKX Europe Limited (“OKX”, "Company", “we”, “our”, “us” or “Platform”), a Malta limited liability company registered in Malta and licensed as a Crypto-Asset Service Provider by the Malta Financial Services Authority to provide the following services under the Markets in Crypto-Assets Act (Chapter 647, Laws of Malta) (the “MCA Act”). The Company operates under the brand “OKX” and is part of the OKX group of centralised crypto exchanges.

  • These Terms and Conditions shall supplement our Terms of Service-EEA. In the event of any conflict or inconsistency of any term or provision set forth in these Terms and Conditions and our Terms of Service-EEA, such conflict or inconsistency shall be resolved by giving precedence first to these Terms and Conditions.

  • By accessing the Service, you are deemed to have read, understood, and agreed to be bound by these Terms and Conditions.

2. Description of Service

2.1 Nature of the Service

The Assistant is an automated tool that facilitates OTC price quotation workflows only. Its core function is to:

  • receive user requests for OTC price quotes;

  • deliver indicative quotes provided by OKX;

  • return user confirmations or responses relating to those quotes and

  • support trading order execution.

2.2 No Transaction Authority

The Assistant does not execute trades, clear transactions, transfer assets, or bind either party to a transaction unless and until you separately authorise execution through OKX’s official platform workflows. Any OTC trade occurs only after:

  • you explicitly accept a quote and request OKX, through the Assistant, to execute an order based on that quote, and

  • all required execution, funding, and confirmation steps are completed on the OKX platform.

2.3 Quotes and Market Conditions

All quotes provided through the Assistant:

  • are time-limited;

  • are subject to market volatility, liquidity conditions, and price movements; and

  • may expire, be withdrawn, or change before execution.

Execution at a quoted price is not guaranteed.

2.4 AI-Enabled Functionality

The Assistant uses artificial intelligence and machine-learning models to generate responses and facilitate quote communication. All artificial intelligence-generated models are subject to the risk of mistakes and hallucinations. See the Risk Disclosures below.

2.5 Operational Prompts

The Assistant may display prompts relating to account funding, balance sufficiency or operational steps required to proceed. These prompts are purely functional and do not constitute investment, financial, tax, or legal advice.

2.6 Trading and Platform Limitations

OTC trades remain subject to platform-level limitations, including:

  • maximum order size thresholds;

  • liquidity availability;

  • technical or system constraints.

Orders may be partially filled or not executed. Partial execution does not constitute a system error.

2.7 No Advice or Fiduciary Relationship

All information provided by the Assistant is for informational purposes only. The Assistant does not act as an advisor, fiduciary, broker, or agent, and does not provide investment, trading, financial, tax, legal, or accounting advice.

3. Fees and Costs

3.1 Trading Fees and Markups

All OTC trades remain subject to applicable markups.

3.2 Service Fees

OKX reserves the right to charge fees for access to or use of the Assistant service (“Service Fees”). Where applicable, you agree to pay all such Service Fees.

3.3 Fee Updates

Fees may be updated from time to time. You are responsible for reviewing the applicable fee schedules prior to requesting or accepting any quote.

4. Risks and Client Protection Disclosures

4.1 Market Risk

Crypto assets are highly volatile and involve significant risk. Prices may fluctuate rapidly, and losses may exceed expectations. Past performance is not indicative of future results.

4.2 Reliance Risk

You must not rely solely on Assistant outputs when making trading decisions. All market data and quote information and execution orders that the Assistant operate upon must be independently verified.

4.3 AI and System Risk

The Assistant may generate incorrect or incomplete information due to technical limitations, faulty data inputs, system errors, or AI model behaviour including through so-called “hallucinations.”. OKX provides no guarantees regarding accuracy or reliability. You are solely responsible for independently verifying all information before acting on it.

4.4 Human Oversight and Safeguards

OKX maintains human-in-the-loop oversight and may suspend or terminate the Service using internal control in the event of technical failures or market anomalies.

4.5 Extraordinary Events

In cases of market disruption, liquidity failure, system malfunction, or erroneous pricing, OKX may pause trading, cancel or reverse transactions, adjust balances, or take other corrective actions to maintain orderly markets.

5. Data Privacy and Governance

5.1 Data Collection

OKX may collect chat interactions, usage data, device identifiers, and trading actions associated with Assistant use for purposes including service improvement, security, compliance, and personalisation.

5.2 Privacy Notice

All data processing is governed by the Privacy Notice-EEA, which is incorporated into these Terms by reference.

5.3 Data Retention

AI decision logs and Assistant interaction records may be retained for a minimum of five (5) years for regulatory and audit purposes.

6. User Obligations and Prohibited Conduct

6.1 User Responsibilities

You must:

  • comply with applicable laws and regulations;

  • provide accurate information;

  • safeguard account credentials; and

  • make independent decisions without sole reliance on the Assistant.

6.2 Market Abuse Prohibition

You must not use the Assistant to engage in wash trading, self-dealing, market manipulation, or any conduct that creates false or misleading market signals. Such conduct may result in immediate termination of access.

7. Disclaimers and Limitation of Liability

7.1 As-Is Service

The Assistant is provided “as is” and “as available,” without warranties of any kind.

7.2 Limitation of Liability

To the fullest extent permitted by law, OKX is not liable for indirect, incidental, consequential, or special damages. Total liability is limited to the fees paid for the transaction giving rise to the claim.

7.3 No Responsibility for Losses

OKX is not responsible for losses arising from reliance on Assistant-generated information or from market movements.

8. Amendments

OKX may amend, suspend, or discontinue the Service or these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.

9. Additional Information

  • For more details, please refer to our Terms of Service-EEA and Conflicts of Interest Disclosure .

  • OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, go to www.okx.com © 2026 OKX. All rights reserved.

  • If there is a discrepancy between the English version of these Terms and Conditions and the translation of other languages version, the English version shall prevail.